Sepang, 9 March 2014: More than 24 hours after the lost of contact with Malaysia Airlines Flight MH370, the search and rescue teams are still unable to detect the whereabouts of the missing aircraft.

The airline is doing its utmost to provide support to the affected family members, this includes immediate financial aid.

The airline has deployed a team of 94 caregivers consisting of well-trained staff and also Tzu Chi Foundation members to provide emotional support to the families. The airline will also be deploying another set of caregivers to Beijing later today.

Last night, a Malaysia Airlines’ Senior Management team arrived at Beijing to address the media and met with family members. Families of affected passengers in Kuala Lumpur were also met by the team.

Meanwhile, Malaysia Airlines will set up a command center at Kota Bharu, Malaysia or Ho Chi Minh, Vietnam as soon as the location of the aircraft is established and the airline will make the necessary arrangements.

The airline is continuously working with the authorities in providing assistance. In fearing for the worst, a disaster recovery management specialist from Atlanta, USA will be assisting Malaysia Airlines in this crucial time.

Malaysia Airlines humbly asks all Malaysians and people around the world to pray for flight MH370.

It has been more than 24 hours since we last heard from MH370 at 1.30am. The search and rescue team is yet to determine the whereabouts of the Boeing 777-200 aircraft. 

An international search and rescue mission from Malaysia, Singapore and Vietnam was mobilized yesterday morning. At this stage, they have failed to find evidence of any wreckage. The sea mission will continue overnight while the air mission will recommence at daylight.

We are dispatching all information as and when we receive it. The situation in Beijing is also being monitored closely. As many families of passengers are in China, we have deployed our “Go Team” to Beijing with a team of caregivers and volunteers to assist the family members of the passengers.

Once the whereabouts of the aircraft is determined, Malaysia Airlines will fly members of the family to the location. Travel arrangements and expenses of immediate family members will be borne by Malaysia Airlines. 

Our sole priority now is to provide all assistance to the families of the passengers and our staff. We are also working closely with the concerned authorities in the search and rescue operation

The families may contact +603 7884 1234 (Kuala Lumpur) / +8610 6437 6249 (Beijing)